Salon Etiquette: What Every Client Should Know Before Their Appointment

Going to the salon is more than just a beauty ritual—it’s a relationship built on trust and professionalism. Whether you’re new to the salon experience or just need a refresher, understanding salon etiquette can help create a smooth, enjoyable visit for both you and your stylist. At Something New Salon, we believe great hair starts with great vibes!

Salon Etiquette Tip 1:Be On Time (Or Call If You’re Running Late)

Your stylist books appointments back-to-back, so arriving late can throw off their entire schedule. If you’re running behind, call ahead! Most salons have a grace period, but being respectful of time keeps everyone on track. Plus, it ensures you get the full service you deserve.

Salon Etiquette Tip 2. Know What You Want—But Be Open to Advice

Bringing in inspiration photos is a fantastic idea (we love visuals!), but keep in mind that not every style suits every hair type. Trust your stylist’s expertise. At Something New Salon, we’ll work with you to find the look that complements your face shape, lifestyle, and hair texture.

Salon Etiquette Tip 3. Keep the Phone Usage to a Minimum

We get it—life is busy. But during a haircut or color service, try to limit phone calls and texting. It can distract your stylist and might interfere with the precision of your service. Instead, take a break and enjoy the self-care moment.

Salon Etiquette Tip 4. Be Honest About Your Hair History

Don’t hold back! If you used a box dye last month or had a chemical treatment a year ago, your stylist needs to know. Transparency helps us protect the health of your hair and avoid unexpected reactions. There’s no judgment—just teamwork.

Salon Etiquette Tip 5. Tip Thoughtfully

Tipping isn’t mandatory, but it’s a meaningful way to show appreciation for great service. The standard tip in the beauty industry is 15–20%. If you’re unsure, just ask at checkout—many salons include tip suggestions or allow digital tipping.

Salon Etiquette Tip 6. Respect the Cancellation Policy

Life happens, and we totally understand. But if you need to cancel, give as much notice as possible. Most salons (including Something New Salon) have a 24–48 hour cancellation policy to protect the stylist’s time and income.

Salon Etiquette Tip 7. Come With Clean(ish) Hair

Unless you’re coming for a color correction or specific treatment, try to avoid heavy buildup, oils, or excessive styling products. Clean, dry hair helps your stylist see your hair’s natural texture and condition, making it easier to work with.

Salon Etiquette Tip 8. Leave With Confidence, Not Regrets

If something feels off with your style, speak up—politely! Stylists appreciate the opportunity to make it right. Open communication builds trust, and your feedback helps us improve your experience every time.

Salon Etiquette Tip 9. Support Your Stylist Outside the Salon

Tag your new look on social media, leave a review, or recommend your stylist to friends. Small gestures go a long way in supporting your beauty pro—and help salons like Something New Salon continue to thrive in your community!

Final Thoughts on Salon Behavior

Salon etiquette is all about mutual respect, communication, and appreciation. When you show up with kindness and honesty, you’ll not only leave with amazing hair—you’ll leave with a better salon relationship, too. Whether you’re booking a blowout or a bold transformation, let Something New Salon be your go-to destination for beauty and care.

Looking for a formaldehyde-free smoothing treatment? Magic Sleek might be just what your hair needs. It’s safe for color-treated hair, ocean water, and chlorine—ask us about it during your next visit!

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